4 Things You Need To Know
Just a few things to note when buying fabric from our online shop:
Shipping – General
We deliver from our Surry Hills shop in Sydney, orders are usually dispatched the next business day. We sell fabric in units of a quarter metre (so for example, to order 1 metre of fabric, you need to order a quantity of 4).
Shipping – Australia – $10 AUD
We sell fabric online and deliver anywhere within Australia. Delivery within in Australia costs $10. Orders are usually sent the next business day. Allow up to 2 days for delivery in Sydney, 2-3 days for other capital cities and slightly longer for country areas.
Shipping – New Zealand – $12 AUD
We deliver throughout New Zealand. Please be aware though, prices (including delivery charges) on this site are listed in Australian Dollars. Delivery to anywhere in New Zealand costs $12. Orders are usually sent the next business day. Allow 3-4 days for delivery in major cities and slightly longer for rural/country areas.
Shipping – Rest of the World – $15 AUD
We are now delivering fabric to the world. Please be aware though, prices (including delivery charges) on this site are listed in Australian Dollars. Delivery to anywhere outside Australia and New Zealand costs $15. Orders are usually sent the next business day. Allow a week for delivery in major cities and slightly longer for rural/country areas.
Refunds and Returns
We don’t offer refunds or exchange for incorrect purchases once fabric has been cut. If you are not sure if the fabric sample online is the correct colour, pattern, weight or style, please contact us before you make your purchase. The colour of our online samples may vary in appearance between computer monitors, so if colour is critical, contact us before purchase.
If the product is damaged or we have sent the wrong product, we will refund both the product and postage fee (if applicable).
To contact us via email (fabrics@tessuti.com.au) or phone (61 02 9211 5536) before you make your purchase.