I was in Sydney today happily wearing my Rae Dress in a beautiful teal linen also purchased from you. Anyhow, was wandering through the QVB to Town Hall to catch the train home...... and a woman stopped me and apologised for staring at my dress, loved the beautiful fabric and the style. I explained that it was a Tessuti pattern and fabric and she said.. ah, that explains why I have never seen it anywhere in the shops! So thank you Tessuti, I felt gorgeous, looked fabulous, was wearing a designer original and that is as good as it gets!
I would like to thank you for sending my order so promptly What a service! It was invaluable as I was having to self quarantine. I have finished my dress and love it! And am now making one for a friend. I’ll be looking for a new project for myself very soon. Once again, many thanks.
A big thank you, not just for the beautiful fabric I ordered, but also the way it was packaged! The compostable bag is in my green bin, the paper wrapping is recycled and the ribbon is in the sewing notions box. So often, when ordering online, goods come with way too much packaging, especially plastic. Well done!
Hello Tessuti Fabrics!!! I just received my first order of fabrics from your Australian website facilities and let me say.....ALL the fabrics are as weighted as they suggested on your website, are as vibrant in color as they looked on your website, are as high a quality as they were presented on your website, and are as beautiful as they looked on your website!!! I am so so very pleased. Also, thank you for the labels and ribbon - they won't go to waste. Thank you.
I received my fabric this morning, shockingly fast delivery! I am still waiting for some items I ordered with Canada to arrive. The fabric is stunning. I'm so looking forward to sewing with it. I hope to visit your store in person someday. Many thanks.
Thankyou for my very prompt delivery. I’m extremely impressed with the quality and price of my purchase, not to mention the speed and beautiful way the fabric was wrapped. I’ve even signed up for your newsletters (which I never do!). Very impressed. Thank you.
Just to let you know that my fabric arrived today. Not only are your fabrics the best, so is your customer service. Thank you so much.
I wanted to thank Tessuti fabrics for a fast delivery and very good customer service. The descriptions and colors are very accurate. It is my second purchase and both times my expectations were perfectly matched.
I have attached a photo of my latest creation with some of your beautiful linen in the Lisa Dress pattern. I wore it today - 37 degrees in Adelaide, so a good test, in which it performed admirably. Lovely & light, & lack of creases -perfect.
I am constantly amazed at the speed at which you respond to orders, and how quickly they get to me in regional NSW. But, I think this response to my query re Tokyo Jacket hits the “super service” level!! Thank you so much for the downloads, and the incredibly fast response. I appreciate your service and look forward to the new pattern and fabric. Thank you.
Just a note letting your team know that there is one more happy customer here. By the way, the delivery was super fast!
I have received my hard copy patterns and could not be happier with them. They arrived beautifully packaged and the day after I ordered them. Thank you so very much.
I just had to write and pass on my thanks to your staff for the excellent service I received last week when I ordered a Point Presser and clapper online. I received this parcel within a couple of days and it was exactly as I wanted, not only that, but it was wrapped with bubble wrap and paper with a lovely touch of ribbon and label. It was such a surprise, as it is rare to receive such excellent service and a little bit of something extra. I just had to write and let you know that I appreciated what you had done. It made my day. Keep up the good work and stay safe.
I just want to say thank you for being so great. A few months back, I downloaded the apron pattern and it was so fun to make. The directions were clear enough for a beginner to follow. I was able to knock it out in a weekend. Then I ordered some fabrics from you on September 29th and they arrived TODAY (Oct 5th)!! Even without the time difference, that is so amazing!
Anyway, thankyou very much for my beautiful fabrics. I am sure to be back again. Stay safe!
Thank you SO much. Only ordered two days ago. The patterns arrived this morning and are brilliant. You obviously take great pride in your product - the clear patterns, the instruction books and the presentation. It felt like my birthday! Can’t wait to get started with them.
I have just started sewing again after 35 years and as I live in Hobart there is a limited choice of fabrics, I started to look online for somewhere to purchase quality fabrics. I bought some ponti fabric and was impressed by the quality of the fabric. The ponti pants pattern which I used is a perfect fit for me as well. Today I received my second order of five fabrics and again very happy with them. In addition the service is spot on, deliveries arrive within a few days, so thank you Tessuti, I only wish I could visit your shop personally.
I can’t begin to explain how excited I was to receive this beautifully wrapped package filled with gorgeous fabrics, threads & pattern today. I am absolutely over the moon! Thank you so much for your exceptional service & quality products (as always).
My parcel arrived, and even faster than anticipated. I can’t thank you enough for the amazing service! Much appreciated and wow, do I ever LOVE these linens.
I ordered some fabric from you four days ago. It arrived in California today. The colors and quality are all perfectly beautiful. Thank you so much for your prompt and service. I ordered some buttons 17 days ago from a vendor in California. I still have not received them. Now that I know how easy it is to order your fabric, I will be a loyal customer.
Got my order today. Thanks for having it delivered so quickly. Love my new beautiful linen prints.
Thanks so much to all of you providing an online service to us here in Melbourne. I ordered only a few days ago, and received my beautifully wrapped pattern and fabric today. It’s amazing how COVID can make you more appreciative.
Hope you all stay well and know that your work is appreciated.
I just wanted to let you know that I am thrilled with my order of fabrics and patterns that arrived in the post today. In particular the Into The Forest technical polyester is gorgeous and I can’t wait to make it up!
Thank you for brightening up my life in semi-lockdown,
I just want to say how beautifully packaged my online order that arrived so fast today. I commend you all on the care you take. You are all so wonderful.
Dear Staff at Tessuti,
What a treat it has been to shop with you! Thank you very much. I just loved the packaging in the compostable bag, the brown paper wrapping (reused from your end and now by me too!),
all finished off with the flourish of the ribbon and little tags to put on my completed garments! I must also commend the person who added the elastic so effortlessly at the last moment - Matthew!
Well done all!
A huge thank you for such wonderfully efficient service, I have just collected my beautifully packaged parcel from my mail box. My expectation with the current delays due to covid-19 were that I should expect to have to wait at the very least a week to receive this parcel. I recently ordered items from a major retailer and paid for their express courier delivery and waited three and a half weeks for the single item. Just goes to show that small independent retailers such as Tessuti can time after time deliver far better service than big nationals and multinationals. Thanks and well done and hope that your team are all keeping safe and well.
To be honest I was doubtful my gift certificate would arrive to its recipient in a timely manner…all things considered, and a delay will have been totally fine.
However, you moved the unmovable and, transported as if by magic, the gift vouchers arrived at her door last Friday less than 48 hours after purchase. She was super excited and very happy.
Thankyou Tessuti people.
I’ve been a long-time reader of your blog and recipient of your newsletter, but placed my first order from Tessuti just this past weekend. I’m really happy with my purchase. The fabric is beautiful. It was so well packaged and the delivery was incredibly fast, particularly in this time of Covid-19 - three days from Sydney to Canada!
Thank you so much! The order was amazingly fast! It arrived at 9.05am this morning, even though I ordered at 3.30pm yesterday. Thanks for all your efforts in ensuring people get their 'fabric fix'.
Just a quick note to say thanks for my order; again, your delivery is blazingly speedy (particularly if the US Customs folks are on their game). It looks like someone added a piece of Vilene to my order; if you need me to add some payment for this, let me know. I love Vilene and we can't get it here in the US. In the meantime, please know that I've bought many of your hard-copy patterns and I love all that I've made. Indeed, my biggest problem is tearing myself away to make any other patterns. I hope you'll continue to keep hard-copy patterns in stock, and I look forward to any and all additions to the line. If you eventually find a US firm to handle marketing for you, that would be great. But frankly, I enjoy ordering directly from you in Australia.
Just wanted to say a huge ‘Thank You ’for my order which I received in double-quick time and which is perfectly lovely in every item. So glad I found you on my visit to Sydney last autumn, when I was able to browse in person both of your outlets there. Happy memories as I sit and sew. Your service is impeccable and your goods of highest standard!
Just wanted to give you all a big wrap....ordered my fabric Tues afternoon, arrived here for collection Wed morning....sewing by Wed night!! As always the fabric is of supreme quality. I have never been disappointed yet. Thanks for the amazing service.
I just wanted to thank you for your lovely patterns that arrived last week and which l am just about to start on now. I am very impressed not only with the super fast delivery but the quality is second to none ! The explanations are excellent as is the quality of the paper, cannot sing your praises enough and just to say once again Thank you for your patience with me and all my enquiries.
I just want to say thank you so much for your great service and incredibly fast shipping. Normally when I order fabrics from abroad it takes weeks and weeks before I get it. This time it shipped in a couple of days, it is unbelievable, and a very positive shopping experience for the customer.